Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Email (4) Help with anything related to the email service	FTP (5) Informaion regarding FTP and FTP Clients	Getting Started (4) Help you will need to get the ball rolling with your account
Nameservers (3) Information regarding nameservers	PHP and CGI (1) Information regarding PHP and CGI	Pre Sales Questions (10) Questions you might have before you buy
SSL (4) Information about SSL and Certificates	Support Desk (1) Information on different ways to get support and contact us	Transfer Service (2) If you need help transfering your account from a previous host

Most Popular Articles

How long will it take to set up my account?
Accounts are set up immediately after payment is received. If paying by check or money order, it may take a few weeks for us to receive it,...
Views: 176

Is there a contract?
Yes. You agree to pay the listed fees for the chosen term length. Please review our Terms of Service Policy regarding billing.
Views: 157

How long will it take for my nameservers to propagate?
It is said that nameservers can take 24-48 hours to propagate. However, we have seen instances where we can access domains almost instantly or...
Views: 153

Is there a minimum contract or time commitment?
You are asked to stay for the full length of the term you signed up for whether it be monthly, quarterly, semiannually, annually, or biannually....
Views: 138

Setting up an email client
There are two ways to set up an email client to work with you POP3 email accounts. The automatic way, and the manual way. To set up your email...
Views: 135